配送ポリシー

FYNGE Shipping Policy

Last updated: October 17, 2026

We'd rather tell you the real timeline up front. Here's how your order gets to you.

At a glance

  • Shipping cost: Free shipping on every US order.
  • Processing: 1–3 business days (Monday to Friday, excluding US federal holidays).
  • Estimated delivery: 5–12 business days in total after you place your order (1–3 business days processing + 4–9 business days in transit with USPS).
  • Tracking: Emailed to you when your order ships.

Where your order ships from

FYNGE is a small business based in Sarasota, FL, United States. We don't keep stock in a US warehouse. Your order is packed and shipped by our fulfillment partner from its international warehouse, and USPS delivers it to your address in the US.

Processing time

We process every order within 1–3 business days of the day you place it. Orders placed on weekends or US federal holidays start processing on the next business day. Your order is handed to the carrier within that processing time.

Delivery time

Most orders arrive 5–12 business days after you order. That window includes processing. Delivery dates are estimates, and weather, peak holiday season or carrier delays can occasionally add time.

Tracking your order

When your order ships, we email you a tracking number. Tracking can take a few days to start updating, so if your link doesn't show movement right away, please give it 2–3 days. If anything looks stuck, email us at info@fynge.shop with your order number.

If we can't ship on time

If we find that we can't ship your order within the processing time stated above, we will email you before that time is up with a revised shipping date and the option to cancel your order for a full refund. If you choose to cancel, or if we can't ship your order at all, we will refund you in full to your original payment method promptly. If you choose to wait, you can still cancel at any time before your order ships.

Lost, late or missing packages

  • Not arrived: If your order hasn't arrived 15 business days after you placed it, or tracking hasn't updated for 7 days, email us. We'll check with our fulfillment partner and the carrier, and if the package is lost we'll send a replacement or give you a full refund, whichever you prefer.
  • Marked "delivered" but not received: Please wait 48 hours, as carriers sometimes scan packages early, and check your mailbox, porch, mail room and with neighbors. If it's still missing, email us. We'll open a search with USPS and work with you to resolve it.

Damaged or wrong items

If your order arrives damaged, faulty or isn't what you ordered, email info@fynge.shop with your order number and a photo. We'll arrange a replacement or a refund. For other returns, see our Refund Policy.

Your shipping address

Please check your address at checkout, since we ship to the address you enter. If you need to change it, email us as soon as possible. We can usually update it until your order has shipped.

International orders

We currently focus on US orders. For orders outside the US, delivery times may be longer; contact info@fynge.shop before ordering.

Questions

Email info@fynge.shop. FYNGE · Sarasota, FL, United States.